MediTouch

MediTouch is a state-of-the-art Hospital Operations ecosystem built in collaborative partnership with medical practitioners, laboratory scientists, pharmacists, and administrative experts. We aim to completely eliminate chaotic physical chart trails and legacy desktop installations with a sleek, unified digital Medical Hub.

By serving dedicated, high-fidelity browser portals for every clinical role, MediTouch ensures total digital synchronization across hospital wings. Our modular platform powers crucial hospital operations including ward occupancy monitoring, automated low-stock warnings, secure e-prescription logs, zero-latency direct pharmacy retail cash checkouts, and fully customized pathological examination letters.

Our Core Mission

To build an ultra-premium, frictionless multi-tenant clinical workflow ecosystem where Outpatients, Physicians, Pathologists, and Pharmacists coordinate in perfect unity.

Our Dynamic Vision

To lead clinical digital transformation in emerging health domains with state-of-the-art secure electronic medical workspaces.

Why Healthcare Facilities Trust Us

Integrated Role Symphony

Seamless orchestration from outpatient registering to consultation, diagnostics, dispensing, and final billing settlements.

Acoustic Scan Viewfinders

Seamless native webcam scanner sweep logs that read OPD card barcode vectors with dynamic audio buzzer sweeps.

Dynamic Lab Certifications

Laboratory diagnostic certificates are automatically formatted to authentic branded print-ready A4 configurations.

Sleek Eye-Saving Architectures

Tailor-made HSL color schemes designed specifically to prevent occupational eye fatigue during high-priority shifts.

Friendly Platform Guide

Welcome! Let's walk through how MediTouch coordinates all eight specialized roles in perfect harmony.

1. Patient Registration & Checking In

1

Onboarding: The Registrar registers a new outpatient, compiling their demographic details and generating a dedicated clinical OPD number.

2

OPD Card Generation: The Registrar prints out the patient's barcoded OPD Card, giving them physical or digital credentials for rapid card scans later.

2. Clinical Examination & Doctor Directives

3

Directives: During a medical review, the Doctor logs patient symptoms, writes down active prescriptions, and orders any necessary diagnostics (e.g. PCV, ELISA).

4

Admissions Ward: If the patient requires inpatient stay, the Doctor allocates them to a ward bed, automatically setting low-stock indicators and triggering ward rosters.

3. Rapid Pathology & Scan Fulfillments

5

Barcode Scan: The patient presents their OPD Card at the Laboratory. The Lab Technician opens the webcam scanner, automatically identifies the patient card with an acoustic beep, and pulls up their prescribed scans queue.

6

Findings Certificate: The Technician records findings values (Value, Unit, Reference Boundaries) and submits the diagnostic. They instantly print an official, signed A4 PDF laboratory report certificate.

4. Pharmacy Prescriptions & OTC Checkout

7

Medication Dispensing: The Pharmacist opens the prescriptions ledger, views the active medications prescribed by doctors, pulls items from inventory (updating stock records), and dispenses them.

8

Over-The-Counter Billing: For direct walk-in customers, the Pharmacist performs rapid direct checkout billing, instantly printing transaction receipts.

5. Administrative Audits & Financial Ledgers

9

Invoices & Payments: The Accountant processes all medical invoices (billing for ward admissions, medications, and labs) and records payments securely.

10

Identity Approvals: The Super Admin manages the staff directory, authorizes credentials, approves role logins, and reviews capacity dashboards.

Billing Plans & Subscriptions

Choose the ideal capacity tier for your medical hospital. All subscriptions feature our sleek dark-mode interface, secured databases, and standard data back-ups.

Free Test Account

₦0 / 14 days

Instantly deploy your hospital workspace. No payment required — explore all core features for 14 days.

Up to 50 patient files
1 Registrar, 1 Doctor
Basic Ward Management
Instant Dashboard Access
No SMS / Email Broadcasts
No Lab Webcam Scanner

Start Free — No Card Needed

Starter Hospital

₦15,000

Max 500 patient files
1 Active Registrar
2 Medical Doctors
Core Prescriptions Filling
No Webcam QR Scan
Standard Email Support

Select Starter

Contact Institutional Support

Have questions about hospital setups, credentials, or custom diagnostic plans? Fill out the contact desk below and a coordinator will review and reply within 12 hours.

Practitioner / Hospital Name *

Clinical Email Address *

Subject Scope *

Description of Request *

Direct Email Contacts

support@meditouch.ng — Technical Support & Help
info@meditouch.ng — General Inquiries & Partnerships

Privacy Policy

Last updated: August 8, 2026 | HIPAA Compliant

1. Information We Collect

We collect information to provide and improve our healthcare platform services:

Personal Identification: Full name, date of birth, gender, NIN, email, phone, address, professional license numbers
Health & Medical Data: Patient EHR, diagnostic results, prescription records, imaging data, appointment history
Technical Data: Device info, log data, authentication credentials, location data (when enabled)

2. How We Use Your Information

Service Delivery: Operate and maintain the MediTouch platform
Clinical Coordination: Facilitate communication between patients and healthcare providers
Prescription Processing: Generate, verify, and fulfill pharmaceutical prescriptions
Billing & Payments: Process subscriptions, invoices, and financial transactions
Regulatory Compliance: Comply with healthcare regulations and audit requirements
Fraud Prevention: Detect and prevent unauthorized access and abuse

3. Data Sharing & Disclosure

We do not sell your personal information. We may share data only when:

Required by authorized healthcare professionals involved in your care
Required by trusted service providers under strict data processing agreements
Required by law, court order, or regulatory authority
Necessary to protect rights, property, or safety

4. Health Data Protection

HIPAA Compliance: All EHR managed in strict compliance with HIPAA and Nigerian healthcare data laws
Role-Based Access: Medical data accessible only to authorized professionals with clinical need
Audit Trails: Every access to patient records is logged with timestamps and purpose
Encryption: TLS 1.3 in transit, AES-256 at rest

5. Data Security

AES-256 encryption for data at rest, TLS 1.3 for data in transit
Multi-factor authentication (MFA) and role-based access control (RBAC)
SOC 2 Type II certified cloud infrastructure
24/7 security monitoring and intrusion detection
Regular penetration testing and vulnerability scanning

6. Your Rights

Right of Access: Request a copy of all personal data we hold
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation on data processing
Right to Data Portability: Receive data in a machine-readable format
Right to Withdraw Consent: Withdraw consent at any time

7. Cookies & Tracking

We use essential cookies (authentication, security), performance cookies (anonymized analytics), and functionality cookies (preferences). You can manage cookie preferences through your browser settings.

8. Children's Privacy

MediTouch is not intended for children under 16 without parental consent. Pediatric patient data is managed by designated healthcare providers and legal guardians.

9. Contact Us

For privacy questions, contact our Data Protection Officer at labs@meditouch.com or call 08068673747.

Terms of Service

Last updated: August 8, 2026 | Legally Binding

1. Acceptance of Terms

By accessing or using MediTouch, you agree to be bound by these Terms. If you do not agree, you must not use the Service. These Terms constitute a legally binding agreement between you and MediTouch.

2. Definitions

"Platform" — The MediTouch web application, mobile interfaces, APIs, and all associated services
"User" — Any individual accessing the Platform (patients, doctors, pharmacists, pathologists, hospital administrators)
"Hospital Account" — A subscription-based facility account managing multiple staff users
"Subscription" — A paid plan providing access to premium features

3. Eligibility

Be at least 18 years of age
Healthcare professionals must hold a valid, current professional license
Hospital accounts must be legally registered healthcare facilities

4. Platform Usage

Permitted uses include managing appointments, processing prescriptions, coordinating lab tests, and managing hospital operations. You must NOT:

Use the Platform for any unlawful purpose
Attempt unauthorized access to the Platform or other accounts
Interfere with Platform infrastructure or servers
Reverse engineer or decompile any part of the Platform
Share patient data across institutional boundaries without authorization

5. Subscriptions & Billing

Subscriptions billed monthly or annually per selected plan
Payments processed securely through Paystack (PCI DSS Level 1)
Failed payments may result in temporary feature suspension
Price changes communicated 30 days in advance

6. Medical Disclaimer

MediTouch is a healthcare management platform and does NOT provide medical advice, diagnosis, or treatment. All clinical decisions are the sole responsibility of healthcare professionals. MediTouch is not a substitute for professional medical judgment.

7. Limitation of Liability

MediTouch shall not be liable for indirect, incidental, or consequential damages. Total liability shall not exceed the amount paid in the preceding 12 months. The Platform is provided "as is" without warranties.

8. Termination

You may terminate your account at any time. We may terminate with 30 days' notice or immediately for Terms violations. Data export is available within 30 days of termination.

9. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

Refund Policy

14-Day Money-Back Guarantee

14 Days

Full Refund Window

5-7 Days

Processing Time

100%

Money-Back Guarantee

1. Our Guarantee

We offer a 14-Day Money-Back Guarantee for all new hospital subscription plans. If you're not completely satisfied within 14 days, we'll refund your payment in full — no questions asked.

2. Eligibility

Time Limit: Request within 14 calendar days of initial payment
New Subscriptions: Applies to first-time payments only (not renewals)
Account Standing: No Terms of Service violations
Single Request: One refund per hospital account

3. How to Request

Email Us: Send request to refunds@meditouch.ng with account email and reason
Verification: Team verifies account within 24-48 hours
Processing: Approved refunds processed to original payment method
Funds Received: 5-7 business days depending on your bank

4. Partial Refunds

Downgrades: Prorated credit or partial refund for mid-cycle downgrades
Service Disruption: Prorated credit for extended downtime (>24 hours)
Billing Errors: Immediate refund for overcharges

5. Non-Refundable Items

Renewal payments after the 14-day window
Custom development fees already completed
Third-party payment processing fees
Training services already conducted
Accounts terminated for Terms violations

6. Subscription Cancellation

During 14-Day Window: Full refund
After 14 Days: Active until end of billing cycle, no refund
Data Retention: 30 days after cancellation for data export
Reactivation: Possible within 30 days without data loss

About MediTouch Center